Terms of Use

Effective date: August 10, 2026

These Terms of Use govern your access to and use of luhskin.com and any purchases made through the website. The website and LuhSkin brand are operated by N&E Global Creations LLC. By accessing the website, creating an account, or placing an order, you agree to these Terms of Use and to our Privacy Policy and Return and Refund Policy. If you do not agree, please do not use the website.

1. Eligibility and Website Use

You may use this website only for lawful purposes. By placing an order, you represent that you are legally able to enter into a binding transaction in your jurisdiction or that you are using the website with the permission and supervision required by applicable law.

2. Product Information

We make reasonable efforts to present product descriptions, ingredient information, sizes, photographs, colors, prices, and other information accurately. Packaging, appearance, color, texture, fragrance, and other characteristics may vary slightly from photographs or between batches. Website information may occasionally contain errors or omissions, and we reserve the right to correct them.

3. Cosmetic and Skincare Information

LuhSkin products are cosmetic and personal care products unless expressly stated otherwise. Website content is provided for general informational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease. Individual results may vary.

4. Ingredients, Sensitivities, and Product Use

Review the complete ingredient list before using a product, particularly if you have known allergies or sensitivities. Follow the directions and warnings provided with the product. Perform a patch test when appropriate. Discontinue use if irritation occurs. Seek medical advice when appropriate. Products intended for external use should not be ingested and should be kept away from the eyes unless the product directions specifically state otherwise.

5. Orders and Acceptance

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order for reasons including suspected fraud, payment problems, inventory errors, pricing errors, suspected resale activity, misuse of promotions, or other legitimate business reasons. If we cancel an order after payment has been collected, we will issue the appropriate refund.

6. Pricing and Payment

Prices are displayed in the currency indicated on the website and may change without notice. Applicable taxes, shipping charges, and other charges will be shown when required during checkout. You agree to provide current, complete, and accurate billing and payment information. Payments may be processed by third party payment providers subject to their own terms and privacy practices.

7. Promotions and Discount Codes

Promotions, discount codes, gifts, and special offers may be subject to additional conditions, expiration dates, quantity limits, and eligibility requirements. Unless expressly stated otherwise, offers may not be combined. We may modify or end promotions as permitted by law.

8. Shipping and Delivery

Processing and delivery estimates are estimates rather than guarantees unless expressly stated otherwise. Shipping may be affected by carrier delays, weather, holidays, address problems, and circumstances outside our reasonable control. Customers are responsible for providing complete and accurate shipping information. Our handling of delayed, damaged, missing, or delivered packages is described in our applicable shipping and return policies.

9. Returns and Refunds

Returns, refunds, damaged products, and order problems are governed by the LuhSkin Return and Refund Policy. That policy is incorporated into these Terms of Use.

10. Accounts and Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Notify us promptly if you believe your account has been accessed without authorization.

11. Reviews, Comments, and User Content

If you submit a review, comment, photograph, testimonial, or other content to us or through the website, you represent that you have the right to submit it and that it is truthful and does not violate another person’s rights. You grant LuhSkin a nonexclusive, worldwide, royalty free license to use, reproduce, display, and share that content for operating and promoting the business, subject to applicable law. We may remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.

12. Intellectual Property

The LuhSkin name, logos, website design, photographs, graphics, product presentation, written content, and other brand materials are owned by or licensed to N&E Global Creations LLC and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit these materials without written permission, except as permitted by law.

13. Prohibited Uses

• Use the website for unlawful or fraudulent activity
• Attempt to gain unauthorized access to the website, accounts, servers, or systems
• Introduce malicious code or interfere with website operation
• Scrape, harvest, or collect information in a manner that violates applicable law or our rights
• Impersonate another person or misrepresent your identity
• Use our content or branding in a misleading or unauthorized commercial manner

14. Third Party Services and Links

The website may use or link to third party services, including payment processors, shipping providers, social platforms, analytics providers, or other websites. We do not control third party services and are not responsible for their independent content, terms, privacy practices, or availability.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an as available basis. We do not guarantee that the website will always be uninterrupted, error free, or free from harmful components. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, N&E Global Creations LLC and LuhSkin will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Nothing in these Terms limits liability that cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless N&E Global Creations LLC and LuhSkin from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another person’s rights.

18. Privacy

Our collection and use of personal information are described in the LuhSkin Privacy Policy. Please review that policy before using the website.

19. Changes to the Website and Terms

We may update the website, products, services, policies, and these Terms of Use from time to time. Updated Terms become effective when posted with a revised effective date, except where applicable law requires a different process.

20. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

22. Governing Law

These Terms are governed by applicable United States law and, to the extent permitted by law, the laws of the state in which N&E Global Creations LLC is organized, without depriving consumers of mandatory protections available under applicable law.

23. Contact Us

Questions about these Terms of Use may be sent to hello@luhskin.com.